Complaints Management

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2

Complaints

Track and manage community feedback

Total Complaints
28
Active Issues
12
In Progress
5
Resolved Today
11
Complaint IDSubjectResident / UnitPriorityStatusActions
CMP-4892
Lift B1 Not Working
Maintenance
Ramesh Kumar (A-101)HighIn Progress
CMP-4891
Leakage in Bathroom
Plumbing
Suresh Reddy (B-203)MediumPending
CMP-4890
Common Area Lights Out
Electrical
Lakshmi Devi (C-302)LowResolved
CMP-4889
Basement Parking Issue
Parking
Arjun Mehta (A-205)MediumClosed
CMP-4888
Water Shortage (T2)
Water
Priya Sharma (B-110)HighResolved
CMP-4887
Gym AC Repair
Amenities
Vikram Singh (D-404)MediumIn Progress
CMP-4886
Waste Not Collected
Sanitation
Neha Patel (C-118)HighPending
Showing 7 active of 128 total complaints
SLA Target: 4 Hours

Top Categories

Plumbing8
Maintenance5
Security3

Resolution Rate

92.4%
Community satisfaction index is up by 5% compared to last week.